Privacy Policy

Last updated: 14/12/2025

This Privacy Policy describes how Quiz Hero ("the App", "we", "us", or "our") collects, uses, and protects your information when you use our mobile application.

1. Overview

Quiz Hero is a family-friendly quiz application. We are committed to protecting your privacy and keeping data collection to the minimum required for the App to function correctly.

The App is intended for users in the United Kingdom and other regions and is operated in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

2.1 Information You Provide

We do require you to create an account to use the App. We use the following providers depending on your platform:

  • Google Sign-In
  • Apple Sign-In

we receive a unique user identifier from the provider. We do not receive your password, email address, name, or profile details.

These identifiers are used solely to associate in-app purchases with your account.

2.2 Automatically Collected Information

The App uses Firebase Analytics to collect limited, pseudonymous usage data, including:

  • App launches and feature usage
  • Device and platform information (such as OS version and app version)
  • Anonymous event data related to app stability and performance

We configure analytics to avoid collecting unnecessary personal data.

2.3 In-App Purchases

The App offers optional one-time purchases and/or subscriptions.

  • Payments are processed by Google Play or the Apple App Store
  • We do not collect or store payment card or billing details
  • We store and process purchase status and store-provided user identifiers only to:
    • Validate purchases
    • Restore purchases
    • Unlock paid features

3. How We Use Your Information

We use information only to:

  • Operate and maintain the App
  • Authenticate users via Google or Apple (if chosen)
  • Track and restore in-app purchases
  • Improve app stability and performance
  • Comply with legal obligations

We do not:

  • Sell personal data
  • Use data for advertising
  • Perform profiling or automated decision-making

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Performance of a contract – to provide purchased features
  • Legitimate interests – to operate, secure, and improve the App
  • Consent – where required for analytics (and withdrawn at any time via device settings)

5. Analytics and Diagnostics

We use Firebase Analytics and related Firebase services for:

  • Understanding feature usage
  • Diagnosing crashes and errors
  • Improving reliability and performance

Firebase may process data on our behalf as a data processor in accordance with its Data Processing Agreement.

6. Advertising

Quiz Hero does not display third-party advertising and does not use tracking for advertising purposes.

7. Children’s Privacy

Quiz Hero is designed to be suitable for children and families.

  • We do not knowingly collect personal data from children
  • No social interaction or public profiles are provided
  • No behavioural or targeted advertising is used

If you believe that a child has provided personal information, please contact us so we can delete it.

8. Data Storage and Security

  • Most app data is stored locally on your device
  • Limited data may be stored securely via Firebase services
  • All data transmissions use encrypted connections

We take reasonable technical and organisational measures to protect data from unauthorised access, loss, or misuse.

9. Data Retention

We retain data only for as long as necessary to:

  • Provide App functionality
  • Maintain purchase records
  • Meet legal and regulatory obligations

You may remove locally stored data at any time by uninstalling the App.

10. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

When we do, we will update the Last updated date at the top of this page. Continued use of the App after changes means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or data practices, contact us at:

Email: admin@ric-apps.com

This privacy policy is provided for general informational purposes and does not constitute legal advice.